Fixing “Service-specific error 0 (0x0)” Error Message

Published: 18th March 2010
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Sometimes, when a user attempts to connect to Microsoft Exchange Server, s/he is unable to do so. This may occur due to numerous reasons, like network problems, synchronization issues, and mailbox corruption. In such cases, since a user is unable to connect to the server, s/he is unable to access or update the OST file. To overcome such problems, the user needs to convert this OST file into a PST file and connect it with the Microsoft Exchange Server. To systematically convert the file, a user needs to search for an effective third-party OST to PST application.

To explain the above case, consider a practical situation where you are unable to connect to Microsoft Exchange Server after repetitive attempts. On viewing the event logs, you find the below information:

"The MS Exchange Information Store service failed with the following
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 10/16/2006
Time: 2:38:07 PM
User: N/A
Computer: SERVER1
The Microsoft Exchange Information Store service terminated with
service-specific error 0 (0x0).
For more information, see Help and Support Center at"


The above situation occurs due to:
1)Network-related issues that do not allow you to connect to MS Exchange Server.
2)Synchronization problems with MS Exchange Server.
3)Corruption of Exchange mailbox.


To overcome the above problem:

1)Fix all the synchronization issues with MS Exchange Server.
2)In case of any network component damage, change that component.
3)For corruption in mailbox, create a new profile. To synchronize your OST file with this new profile, you need to convert the OST file to PST. For such reasons, you need an OST to PST software. Such conversion software are readily available on the Internet and Convert OST to PST in just three steps. These software serve as self-explanatory tools that do not require any prior technical skills.

Stellar Phoenix Mailbox Exchange Desktop is a trusted application that is used to Convert OST to PST. The conversion does not modify the original OST file, but creates another file making the file conversion process totally risk-free. Supported by Microsoft Outlook 2003, 2002, 2000, 98 and 97, the tool is embedded with a detailed user-manual that makes the conversion process easy and simple. It converts emails, tasks, and all OST file objects.

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